At Ozera Properties, we take the privacy of our clients, partners, and website visitors very seriously. As a company rooted in integrity and trust, we commit to protecting your personal data and complying fully with the Nigeria Data Protection Regulation (NDPR). This Privacy Policy outlines how we collect, use, and safeguard your personal information, and informs you of your rights under Nigerian law.

1. Collection of Personal Data

To serve you effectively, we collect the following types of personal data:

Contact Information: Name, email address, phone number, and address collected via online forms, emails, or other communications.

Property Details: Information relating to properties of interest or transactions you engage in through Ozera Properties.

Technical Data: Data collected from website interactions (e.g., IP addresses, device information) through cookies or similar technologies.

2. Purpose of Data Collection and Processing

We process personal data only when necessary, lawful, and in line with NDPR requirements.

Here’s how we use your data:

Service Delivery: To facilitate property inquiries, transactions, and related services.

Customer Support: To handle requests, complaints, or inquiries you may submit.

Marketing: With your consent, to send you updates on property listings and relevant promotions.

Legal Compliance: To meet regulatory requirements or safeguard our legal rights as mandated by Nigerian law.

3. Legal Grounds for Processing Personal Data

Under the NDPR, our processing of your personal data is based on:

Your Consent: For activities like marketing where you voluntarily provide consent.

Contractual Obligation: For fulfilling service-related transactions you request.

Legal Obligation: To comply with Nigerian laws and regulations.

Legitimate Interests: For purposes necessary for business operations, unless overridden by your data protection interests or rights.

4. Data Disclosure and Third-Party Sharing

We may share personal data with select third parties under these limited circumstances:
Service Providers: To trusted partners assisting in our services, such as payment processors, web hosting, or property management services. All such partners are under contractual obligation to protect your data.

Legal or Regulatory Compliance: We may disclose information if required by law or regulatory authorities, ensuring full compliance with Nigerian legal mandates.

5. Data Security and Protection Measures

Ozera Properties prioritizes the security of your personal information. We adopt appropriate administrative, technical, and physical safeguards to prevent unauthorized access, loss, or misuse of data. Our security measures align with NDPR standards, and we regularly assess and update our protocols to meet legal and operational requirements.
However, please note that while we strive to secure your data, no transmission over the Internet is completely secure. We encourage users to exercise caution and promptly report any security concerns to us.

6. Your Rights Under the Nigeria Data Protection Regulation (NDPR)

In line with NDPR, you are entitled to exercise certain rights regarding your personal data:

Right of Access: Request access to the personal data we hold about you.
Right to Rectification: Request corrections if your data is inaccurate or incomplete.

Right to Erasure: Request the deletion of personal data when it is no longer necessary, or if you withdraw consent where consent was the basis for processing.

Right to Restriction of Processing: Request a restriction on how your data is processed under certain conditions.

Right to Data Portability: Request transfer of your data to a third-party where feasible.
Right to Object: Object to processing based on legitimate interests, including profiling and direct marketing.

To exercise these rights, please contact us at realasset@ozeraproperties.ng. We will process your request in accordance with applicable laws and respond within a reasonable timeframe.

7. Data Retention Policy

In accordance with NDPR, we retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Nigerian law. Data no longer needed is securely deleted in a manner that ensures confidentiality.

8. International Data Transfers

Ozera Properties may transfer your personal data outside Nigeria for purposes consistent with this Privacy Policy. In such cases, we ensure that these transfers comply with NDPR’s data transfer requirements, either by transferring to countries with equivalent data protection standards or by obtaining your consent.

9. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to analyze site traffic and usage patterns and customize our services. You have the option to manage your cookie preferences through your browser settings, although disabling cookies may affect some functionalities.

10. Amendments to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on this page with the date of revision. We encourage you to review this policy periodically to stay informed on how we protect your data.

11. Contact Us

For questions, concerns, or to exercise your data rights, please contact:
Ozera Properties
Email: realasset@ozeraproperties.ng
Address: 4 M.M Balogun Close, Off Hassan Street, Off Ikosi Road, Ikosi, Lagos.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.